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FAQs

How to use a filtered kettle?

Using a filtered pitcher is easy. First, pour water into the kettle. Then, wait a few minutes for the water to pass through the filter. Finally, you can pour clean filtered water from the kettle and use it.

How often does it take to replace the filter element of a filtered kettle?

The filter replacement cycle is 1 month.

What are the advantages of filtered kettles?

Provide clean, healthy drinking water.

Convenient and fast, you can filter tap water directly at home.

Save money and be more economical than buying bottled water.

Environmentally friendly, reducing the use and disposal of plastic bottles.

What are the precautions for filtering kettles?

Replace the filter element regularly to ensure filtration effect.

Avoid exposing the kettle to high temperatures or sunlight to avoid affecting the filter effect.

Clean the kettle according to the water quality to prevent the filter element from being contaminated.

What express shipping is used?

We use UPS Express to ship orders. Shipping fee per order is $7. However, if your order is over $100, you will receive free shipping.

We do not charge additional shipping tax.

How long is the return validity period?

You have the right to apply for a return within 14 natural days of purchase. Return requests beyond this period will not be accepted.